Cascade Natural Gas is offering a debt relief program for residential customers whose bills are past due because of financial hardship.
According to a news release, the Oregon Public Utilities Commission approved the program, known as the Big Heart Grant, on March 25.
One option, the Automatic Hardship Grant, is designed for customers with a history of receiving low-income assistance on their utility bills. They can automatically receive a one-time grant for the amount of their total past due balance, up to $1,500.
The Financial Hardship Grant is for customers who have not receive energy assistance in the past two years but are currently experiencing financial hardship. A grant of up to $1,500 will be applied to the customer’s past due balance, calculated by household size, income and account balance.
For information, or to apply for a grant, call Cascade Natural Gas at 1-888-522-1130.